Frequently asked questions

Yes. Allocora's Free plan has no time limit. You get a permanent workspace with up to 100 payees, 1,000 rows/month, 5 runs/month, and 2 revenue sources. Upgrade when you need higher operational limits.

No. Allocora calculates allocation amounts, generates structured exports, and provides governance controls. Actual payout execution happens through your existing payout rail - Stripe Connect, bank transfers, or any other provider. We are the calculation and evidence layer, not a payment processor.

A row is a single revenue record imported from Stripe, Dodo Payments, Paddle Revenue, CSV/XLS/XLSX, API, or manual entry - typically a transaction, invoice, payment, adjustment, or line item. Your plan's row limit is the total number of records processed per month across all sources.

A source is a revenue data connection or import path, including Stripe, Dodo Payments, Paddle Revenue, CSV/XLS/XLSX, API, or manual entry. Each plan includes a set number of active sources. Most teams start with one payment provider or one import template.

Every calculation run in Allocora is deterministic: the same revenue data, payees, and rules always produce the same results. Each run creates an immutable snapshot with a unique hash, so you can verify and reproduce any past result at any time.

Refunds are handled through adjustment workflows. When a refund occurs in your revenue source, it appears as a negative revenue row in the next import. Allocora recalculates affected payee allocations and tracks the adjustment delta against previous runs, giving you a clear before-and-after view.

Allocora is built for B2B SaaS teams managing affiliate or partner commissions, marketplace operators calculating seller payouts, and agencies managing revenue-share operations. If you're calculating recurring payouts for more than a handful of payees and need audit-ready evidence, Allocora is designed for you.

Most teams are running their first calculation within 30 minutes. Connect a Stripe account or upload a CSV, define your payees and rules using a preset template, and run your first allocation.

Start free if you want to explore on your own - you can set up a workspace in minutes. Email support if you have account, billing, security, or export-format questions. You do not need a call to sign up or upgrade.

Yes. Annual pricing is shown on the pricing page and in billing when available. Paid tiers are self-serve volume tiers, and support can answer billing questions by email.